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Phastlink Privacy Philosophy

The Internet is rapidly changing the way all of us communicate and interact with each other. While the Internet allows each of us access to a greater array of information and services than has ever been available, these new online activities do raise new challenges, such as the privacy issues addressed in this policy. Phastlink is committed to working with public policy organizations, industry groups, and government institutions to understand and address these challenges as they arise. But most importantly, having a relationship with our customers that is founded on trust is not only good manners, it is also good business. Any feedback you'd like to provide to help us better meet your expectations in this arena is welcomed.

Our Commitment to You

Phastlink's data collection policies allow you to choose how much information to provide to us, and to control how we use that information. Our goal is to provide you with a robust online experience while allowing you to control your privacy and your customer's privacy. Phastlink collects information online primarily to make it easier to store and retrieve. Depending on which of our services you are using, you could be asked to provide personal information, or your customer's information. On other occasions such as when we provide items for purchase online, we may request your credit card number to conclude the transaction, or your mailing address to ensure proper delivery. We request this information to provide our strongest value to you - a personalized online experience. Customers who personalize our services come back more often - and it's the customers that visit us often who make us successful - so we do everything we can to make Phastlink your service and to give you the privacy and security you deserve.

Information collected online is often defined as being either anonymous or personally identifiable:

1. Anonymous Information refers to information that cannot be tied back to a specific individual. For instance, we may know that 10,000 people visit this Policy today, but we do not necessarily know their names, where they live, or their date of birth. What we collect from transactions such as this constitutes anonymous information, much like how your hometown's bus service knows how many people take a given route - but doesn't necessarily know who those people are. Many of the individuals who access our services decline to use the personalization features that are available to them, and therefore those individuals are anonymous to us and the data we collect is similarly anonymous information.

2. Personally Identifiable Information refers to information that tells us specifically who someone is, such as their name or email address. In many cases we need this information to provide the personalized or enhanced service that has been requested. In other instances, we are gathering this information as a third party organization and will be forwarding that information back to our primary service requestor. In either instance, you have our guarantee that all of this information is kept confidential and is not used, sold, or distributed by Phastlink in ANY way.

Information Distribution

If you are providing us information, or your customer's information, that information will be used within the guidelines of the specific project and for the specific purpose requested. The information provided will not be distributed to anyone except the original information provider. If you choose that we forward specific information to third parties, those parties must have privacy practices that are consistent with the principles established within this policy and with whom Phastlink believes can be promoted. All of our partners help contribute towards many of our services and therefore it is our goal to keep all information safe and secure.

Although highly unlikely, Phastlink may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation.

Security Procedures

Phastlink operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Any particularly sensitive information, such as a customer's credit card number collected for a commerce transaction, is encrypted prior to transmission. You are ultimately responsible for the security of your customers information. Please take care of your Phastlink provided information and apply the same standards to ensure all information is kept secure and confidential.

plano texas


healing moon

consumer investigative


dallas morning news
may 19 2002

"east meets west"
march 7 2002

create web partnership
february 5 2002


Plano Economic
Development Board

Dallas Convention

Healing Moon

The Irwin Group

Lorraine & Assoc.

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